Business Communication

Writing Skills

	Analyze and plan for a business writing task
	Choose precise words to convey the correct meaning
	Write clear and concise sentences and paragraphs
	Identify and correct common errors found in sentence structures
	Use commonly misused words correctly

Forms of Writing

	Identify the ways in which written communications develop their message
	Write neutral positive negative and persuasive letters
	Write effective memos short notices faxes and e-mail messages
	Compose formal informal informational and analytical reports

Documentation

	Plan a documentation project
	Gather the necessary information about a documentation project
	Perform a task analysis
	Organize documentation
	Format standard components of documentation
	Write clear and effective documentation