Introduction to PCs

Introducing the PC

	Explain what a PC is
	Identify components of a PC
	Describe types of PCs
	Start and shut down a PC

Using Your PC

	Navigate the desktop
	Use the Windows taskbar and Start menu
	Use windows menus and dialog boxes
	Use a PC's disk drives

Working with Folders and Files

	Create use and delete folders
	Create open name and save files
	Find move copy and delete files
	Create shortcuts to files

Inside Your PC

	Identify the motherboard BIOS and microprocessor
	Explain the use of jacks ports and other connections
	Recognize types of disk drives
	Define idenify and add memory

Basic Peripherals

	Adjust and operate a monitor
	Use a mouse
	Operate a keyboard
	Configure and use a printer

Other Peripherals

	Connect and use a modem
	Utilize sound on a PC
	Create and edit images
	Identify and install peripherals

Understanding Software

	Install software
	Uninstall software
	Update software
	Describe common types of software

Introducing the Internet

	Configure Windows for the Internet
	Connect to the Internet
	Disconnect from the Internet
	Use a Web browser
	Send and read e-mail

Internet and E-mail Tips

	Use Internet search engines
	Set bookmarks on Web pages
	Personalize e-mail messages
	Use the Outlook Express Address Book
	Download programs and music from the Internet
	Send and receive e-mail attachments

Troubleshooting and Tips

	Back up files
	Use System Restore and Safe Mode
	Handle viruses and other issues
	Troubleshoot common problems
	Identify common mistakes and helpful tips